Privacy notice
This notice covers the PES + Eclipse Power access page and the price list and configurator behind it. It explains what personal data we collect, why, who it reaches and what you can ask us to do about it.
Who we are
Power Engineering Services Limited (“PES”) is the data controller for the personal data described here.
| Registered name | Power Engineering Services Limited |
| Registered office | Unit A, Tong Road Industrial Estate, Amberley Road, Wortley, Leeds LS12 4BD |
| Company number | 4004486 (registered in England) |
| Contact | [email protected] · +44 (0)113 258 1083 |
PES and Eclipse Power work together on adopted substations, and the two companies share details of account holders with each other where a project involves both. What you send through the request form on this site is not shared — it reaches PES only, and is used to decide whether to open an account. If an account is opened, the paragraph below on who else sees your data applies from that point.
What we collect, and why
If you request access
The form on the access page asks for your name, your company and your email address. We use them to decide whether to set up an account and to reply to you. They are sent to us by email and are not written to any database on this website.
If you have an account
We hold:
- your email address, the name you gave us and the organisation you belong to, so the portal can show you the right prices and terms
- the date your account was added and the date you last signed in
- a record of the pages you request while signed in — your email address, what you asked for and when. This exists so that we can tell who has seen which commercially confidential prices, and to investigate misuse
- the enquiries you submit — the equipment you configured, the site name and any notes you typed, together with your email address and a reference number
When you visit either site
Our hosting provider keeps standard server records of requests — IP address, browser type, the page requested and the time. These are used to keep the service running and to detect abuse.
Cookies and tracking
The access page sets no cookies at all. It loads no analytics, no advertising tags and nothing at all from a third party: the fonts, images and scripts are all served from the site itself. There is nothing here to consent to, which is why you are not asked.
The portal behind the sign-in sets one cookie,
CF_Authorization, issued by Cloudflare Access. It is what keeps
you signed in. It is strictly necessary for the service to work and it is
not used to track you anywhere else.
Our lawful basis
| Replying to an access request | Legitimate interests — responding to a business enquiry you made |
| Running your account | Legitimate interests, or performance of a contract where one is in place |
| Handling your enquiries | Legitimate interests, and steps taken at your request before entering a contract |
| Access records and security logs | Legitimate interests — protecting commercially confidential pricing |
Where we rely on legitimate interests, we have considered the effect on you. The data is business contact information, held for a business purpose you initiated, and you can object at any time using the contact details above.
Who else sees it
Eclipse Power
If you hold an account, we share your name, organisation and contact details with Eclipse Power where a project involves them — typically because the substation is to be adopted onto their network. We do not share the contents of your enquiries or the prices you were shown unless the project requires it.
Access requests made through the form on this site are not shared with Eclipse Power. They reach PES alone.
Our suppliers
We do not sell personal data, and we do not share it for marketing. It is handled on our behalf by:
- Cloudflare — hosting, security and the sign-in service
- Microsoft — our email and Microsoft 365 tenant, through which notifications are sent and stored
- Simpro — our job management system, where an enquiry may be recorded as a lead so that we can quote and deliver it
Both Cloudflare and Microsoft may process data outside the UK. Where they do, the transfer is covered by the UK International Data Transfer Addendum or the equivalent safeguards in their standard terms.
We may also disclose data where we are required to by law.
How long we keep it
| Access requests that do not become accounts | 12 months |
| Account records | For as long as the account is open, then 12 months |
| Enquiries and configurations | 6 years, matching our commercial record keeping |
| Access and security records | 12 months |
| Server records | As kept by our hosting provider, typically days rather than months |
Your rights
You can ask us to:
- give you a copy of the personal data we hold about you
- correct anything that is wrong
- delete it, where we have no continuing reason to keep it
- restrict what we do with it, or object to us processing it
- provide it in a portable form
Write to [email protected] and we will respond within one month. There is no charge.
If you are not satisfied with how we have handled your data you can complain to the Information Commissioner's Office at ico.org.uk, or on 0303 123 1113. We would rather you came to us first so we can put it right.
Changes
If we change this notice we will update the date at the top. If the change is significant we will tell account holders by email.
Awaiting legal review. The content of this notice is complete and accurate as to what the site and the portal actually do. It has not been reviewed by a solicitor, and the retention periods are PES's own figures rather than advice. Remove this note once it has been checked.